Cancellation policy
This policy applies to subscription-based purchases made through our website.
Subscription purchases
By purchasing a subscription, you agree to recurring billing based on the plan selected at checkout.
Subscriptions renew automatically at the end of each billing cycle unless cancelled before the renewal date.
Cancellation
You may cancel your subscription at any time through your account or by contacting us.
Once cancelled, your subscription will remain active until the end of the current billing period. You will not be charged again unless you choose to resubscribe.
Refunds
We do not provide refunds for:
- unused subscription time
- partial billing periods
- accidental renewals after the billing cycle has started
Refunds may only be issued where required by law or in cases such as:
- duplicate charges
- billing errors
- unauthorised transactions
- verified technical issues preventing access
EU / UK consumer rights
Where applicable under UK/EU consumer law, you may have a 14-day right to withdraw from your purchase.
However, by purchasing and accessing the subscription immediately after checkout, you agree that performance begins immediately. You acknowledge that your right of withdrawal may be lost once access to the service has started.
Contact
If you have any questions about cancellations or billing, contact us at: